Does Trustpilot Work in China?

What is Trustpilot?

Trustpilot, founded in 2007, is a global customer review platform that allows businesses to collect, manage, and display user-generated reviews to enhance their online reputation. It is widely used by e-commerce companies, SaaS businesses, and service providers to build trust and transparency with customers.

Is Trustpilot Available in China?

Trustpilot is largely inaccessible in China due to its Western-hosted servers and integration with Google services, Facebook, and other blocked platforms. The Great Firewall of China restricts access to many foreign review platforms, and without an ICP Filing, businesses may struggle to display Trustpilot reviews on their Chinese websites. Additionally, Chinese consumers primarily use domestic review platforms such as Dianping, Zhihu, and WeChat Mini Programs, making Trustpilot a less effective solution.

How AppInChina Can Help

AppInChina helps businesses establish credibility in China by:

• Providing localised review management solutions that align with Chinese consumer preferences.
• Ensuring compliance through ICP filing and China-friendly hosting.
• Integrating with domestic review platforms like WeChat, Dianping, and Zhihu.

With AppInChina, businesses can build trust with Chinese consumers without accessibility issues. Contact us today to get started!